Privacy Policy

This Privacy Policy outlines how e-HQ Group Limited collects, uses, maintains, and discloses information gathered from users (referred to as “Users”) of the website (“the Site”) and all sub-domains. This privacy policy applies to the Site and all products and services provided by e-HQ Group Limited.

Personal Identification Information

We may gather personal identification information from Users through various methods, including but not limited to, when Users visit our site, register on the site, place an order, subscribe to the newsletter, participate in a survey, complete a form, or engage with other activities, services, features, or resources offered on our Site. Users may be requested to provide, as appropriate, their name, email address, phone number, and credit card information. Users can choose to visit our Site anonymously. We will collect personal identification information from Users only when they willingly submit such information. Users can always opt not to provide personal identification information; however, this may restrict their participation in certain Site-related activities.

Non-Personal Identification Information

We may collect non-personal identification information whenever Users interact with our Site. Non-personal identification information may include the browser name, the type of computer used, and technical information about Users’ means of connecting to our Site, such as the operating system and the Internet service provider utilized, among other similar details.

Web Browser Cookies

Our Site may use “cookies” to enhance the User experience. Users’ web browsers place cookies on their hard drives for record-keeping purposes and, at times, to track information about them. Users can choose to configure their web browsers to reject cookies or to receive alerts when cookies are being sent. However, please be aware that if they do so, certain parts of the Site may not function properly.

How We Use Collected Information

e-HQ Group Limited may collect and use User’s personal information for the following purposes:

To enhance customer service: Information provided by Users assists us in responding to customer service requests and support needs more efficiently.

To personalize the user experience: We may utilize information in the aggregate to understand how our Users, as a group, employ the services and resources provided on our Site.

To improve our Site: Feedback from Users can help us enhance our products and services.

To process payments: Information provided by Users when placing an order is used solely to fulfill that order. We do not share this information with external parties except when necessary to provide the service.

To run promotions, contests, surveys, or other Site features: We send Users information they have agreed to receive about topics we believe will interest them.

To send periodic emails: The email address provided may be used to send Users information and updates regarding their order. It may also be used to respond to inquiries, questions, and other requests. If a User decides to subscribe to our mailing list, they will receive emails containing company news, updates, related product or service information, and more. Users can unsubscribe from receiving future emails at any time using the unsubscribe instructions included at the bottom of each email.

How We Protect Your Information

We employ appropriate data collection, storage, and processing practices, as well as security measures, to safeguard against unauthorized access, alteration, disclosure, or destruction of personal information, usernames, passwords, transaction data, and information stored on our Site. Sensitive and private data exchanged between the Site and Users occurs over a SSL secured communication channel and is encrypted and protected with digital signatures. Our Site also complies with PCI vulnerability standards to create a secure environment for Users.

We are registered with the UK Information Commissioners Office, for data handling: ICO Registration No. ZB362171

Sharing Your Personal Information

We do not sell, trade, or rent Users’ personal identification information to others. We may share generic aggregated demographic information that is not linked to any personal identification information regarding visitors and Users with our business partners, trusted affiliates, and advertisers for the purposes outlined above. We may use third-party service providers to assist in operating our business and the Site or to manage activities on our behalf, such as sending out newsletters or surveys. We may share your information with these third parties for those limited purposes, provided that you have granted us permission to do so.

Changes to This Privacy Policy

e-HQ Group Limited retains the discretion to update this privacy policy at any time. When we do, we will revise the “updated” date at the bottom of this page. We encourage Users to regularly review this page for any changes to stay informed about how we protect the personal information we collect. You acknowledge and agree that it is your responsibility to periodically review this privacy policy and become aware of any modifications.

Your Acceptance of These Terms

By using this Site, you express your acceptance of this policy. If you do not agree with this policy, please refrain from using our Site. Continued use of the Site following any changes to this policy will be considered as acceptance of those changes.

Contacting Us

If you have any questions about this Privacy Policy, the practices of this site, or your dealings with this site, please send an email to: support[at]

Our Postal Address: e-HQ, 61 Bridge Street, Kington, Herefordshire, England, HR5 3DJ. UK
Our Registered Office: e-HQ Group Limited, Unit 29 Highcroft Industrial Estate, Enterprise Road, Waterlooville, England, PO8 0BT. UK. Company Registration No. 14268611 (England and Wales)

Copyright © e-HQ Group Limited. All Rights Reserved